Privacy Policy

1. Information we collect

When you book a table or contact Palmora Saigon, we collect the information you choose to provide: your name, phone number, date & time of visit, party size and any special requests.

We also collect anonymous technical data (device type, browser, pages viewed) through analytics tools to improve the website experience.

2. How we use it

Your information is only used to confirm and hold your reservation, advise you on seating areas and events, send notices related to your request, and improve our service.

We do not sell, rent or trade your personal information to third parties for commercial purposes.

3. Sharing

Reservation details may be shared internally with Palmora's guest care and operations teams to fulfil your request.

We may use platforms such as Zalo, WhatsApp and email to confirm your booking — contact channels you provide when filling in the form.

4. Cookies & measurement

The website uses cookies and measurement tools (Google Analytics, Google Ads) to understand anonymous visits and optimise advertising. You can disable cookies in your browser settings at any time.

5. Security & retention

We apply reasonable technical measures to protect your data from unauthorised access. Reservation details are kept only as long as needed to serve and look after our guests.

6. Your rights

You may ask to view, correct or delete the personal information Palmora holds about you. Please contact us via hotline or Zalo to do so.

7. Contact

For any question about this privacy policy, please contact Palmora Saigon — 18 Nguyen Cu Trinh Street, Ben Thanh Ward, District 1, Ho Chi Minh City. Hotline: +84 905 806 591.